Despite outstanding products and services and customer service

All the work you put into your online reputation can take a big hit in just a few seconds. Comments from former angry employees can have two major impacts on your business: Changing customer perceptions of your organization Keeping top talent from deciding to apply for positions at your company Where to look for negative comments and employee reviews Before you can take the proper steps to mitigate the damage that an angry former employee can Sweden Telegram Number Data cause by sharing their negative thoughts online, you need to know where to look. Here are some places where a former employee can share his opinion. LinkedIn, including negative reviews for managers and other employees Glassdoor Social networks including Facebook and Twitter Industry review websites Testimonials can be about their experience working for you or can be written to sound like they were a client of yours her company.

They may post under a different name to disguise who they are

Sweden Telegram Number Data

By the way, the posts are written, you can determine whether they are real or not. What to do to protect your online reputation When a former employee begins an online character assassination campaign, you need to do everything possible to stop the reviews as quickly as possible before potential customers see them and it affects your business. Here are a few steps Peru Phone Number you should take. . KEEP CALM The situation is quite depressing. But the last thing you want to do is get angry and respond the same way your disgruntled ex-employee responds. If your answers show a lack of self-control, this will tell your potential clients something about you.

This can significantly worsen the situation

So before you go online and start reading what an employee has said about you, take a few deep breaths, go for a walk, or relax in any way you can. Take your time and don’t react impulsively. . DO NOT ALLOW NEGATIVE FEEDBACK FROM EMPLOYEES The best thing you can do is prevent the problem before it happens. Ideally, no employee should leave your company feeling like they were treated unfairly. It all starts with hiring the right people, fully training them, and making their job responsibilities incredibly clear. While you’re explaining their role. Tell them what will happen if they fail to perform their job responsibilities correctly, which sets the right expectations.

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